Fargo Support tips for use on their printers. In addition to the Asure ID software specific tips shown below, we here at AdvantIDge have shared a number of troubleshooting tips that can apply to just about any printer via our. Take a look at just a few of the stories from our section; • • • Here are some common questions that we get about HID Global Asure ID Badge making software specifically; Asure ID Support Questions How do I get my templates and data from Asure ID 5.X into Version 7?

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When moving the data from the version 5.x Asure ID to the new Asure ID 7 version, you need to: • Copy the version 5.x database to the PC that the Asure ID 7 is installed on or copy it to a shared driver that the new PC has access to. • Then run the Import function to import the templates and data from the 5.x database into the Asure ID 7 database. • In most cases this means copy/paste the database from the version 5.6 to a location on the PC with the version 7 so that you can browse to the 5.6 database when running the Template and Data import above. • The version 5.6 database will not work directly with the version 7 Asure ID software so you cannot paste the 5.6 database into the same folder as the version 7 database. Asure ID 7 takes too long to open up. With Asure ID 7 the database loads all records into memory up to a default value of 5000 records to allow for quick response in pulling up these records and images when searching/scrolling. • There is a setting in the Options menu on the Asure ID 7 software in the Template setup where you can limit the number of records that are loaded when the Asure ID 7 program starts up.

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• It will load record 1 through whatever number the Max Query Records is set to but the bigger the number the more records it needs to load before you can begin using software. • If the user needs to access some record beyond that number, they need use the Quick Filter to locate the record (by name for example). • If you add additional records, they will add at the end of the actual list of records (for example, if there are 2000 records and only 100 are loaded at start-up and you add a record, it will add it at the end of the list of 2000 records).

• Setting the Max Query Records to 200 (for example) will generally decrease the boot-up time. • Also, using large photo files will also slow the boot-up time and also use up considerable memory resources. In most applications there is no need to change these default settings as even with 5000 records the system would boot up promptly. How do I Download Asure ID 7? Please go to fill in the requested form data and then start the download: In the comments section of the form, please insert “Download for Web Install” Note: this installer can be used for: • Trial Installations • New installations with valid activation key • Updates of installed trial and activated versions Download and install is recommended for all existing and registered users. Installation Procedure To install the latest downloaded version of Asure ID or to update an existing installation please follow the instructions below: 1. Close down all programs.

Double-click on the Asure_ID_Setup.exe file from the download. Select the appropriate language for this installation and setup.

Click on Next to continue with the installation. Click Next after reading the license agreement and selecting the I Accept radio button. Click Next to start installing Asure ID.