Synopsis • Management of Information Technology, Fourth Edition, is a comprehensive text focused on the fundamental principles and practices necessary for managers to succeed in modern information-centric organizations. IT departments in today's Web-based e-business world are in transition, moving from self-sufficiency toward managed dependencies in order to support aggressive and cost-effective e-commerce strategies. Managers in these high-performance organizations must implement disciplined processes and exhibit management maturity to effectively exploit the power of modern Information Technology.

This text illustrates those successful principles and processes that have demonstrated lasting value to modern organizations. These lessons are valuable to students of management across many disciplines. • Written for students and practitioners for whom knowledge of how to apply sound management practices to technlology will be indespensable. Table Of Content • Part 1: Foundations of IT Management 1. Managing in the Information Age 2. Information Technology's Strategic Importance 3.

Developing the Organization's IT Strategy 4. Information Technology Planning Part 2: Technology, Legislative, and Industry Trends 5. Hardware and Software Trends 6. Modern Telecommunications Systems 7. Legislative and Industry Trends Part 3: Managing Software Applications 8. Managing Application Portfolios 9. Managing Application Development 10. Generic network visio stencils.

Importance of information technologies (IT) to time. Frenzel, The Management of. Superior Performance (New York: The Free Press.

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Development and Acquisition Alternatives 11. Managing E-Business Applications Part 4: Superior Practices in Managing Systems 12. Developing and Managing Customer Expectations 13. Managing Computer and Data Resources 14. Managing E-Business and Network Systems Part 5: Controlling and Securing Information Resources 15.

Measuring IT Investments and Returns 16. IT Controls and Asset Protection, and Security Part 4: Preparing for IT Advances 17. People, Organizations, and Management Systems 18.

The Chief Information Officer's Role.